ABOUT US.
At Heart of the Matter, we help integrate positive change and build healthy, collaborative and productive organizations. Our custom virtual and in-person consulting, training and coaching help leaders, teams and organizations leverage their successes and multiply their results.
She translates the complex neuroscience of working together into concrete, achievable habits and behaviours.
She engages appreciatively with her clients partnering with them to help them bring more of themselves and their talents to their work.
He approaches change in a pragmatic and respectful way and builds high levels of trust with his clients.
WHAT WE DO.
We work with you to discover the mindsets and behaviours that are core to your organization’s success and help you implement the thinking, conversations and actions that help you thrive.
We design and facilitate transformational learning experiences to cultivate long-term habit change to bring the vision of your team and organization to life.
We partner with you to discover and hone your work style and impact, helping you reach your goals more intentionally with better results.
WHO WE HELP
- Seasoned leaders
- Developing leaders
- Leadership teams
- Manufacturing, health care, financial, not-for-profit and municipal government sectors
- Individual, teams and entire organizations
WHAT OUR CLIENTS WANT
- High trust environments marked by collaboration
- To waste less time in conflict and confusion
- To understand and appreciate individual contributions
- To pursue shared goals through emotionally intelligent interactions
OUR PILLARS.
We intentionally attend to three facets of positive organizational culture which guide our designs, conversations and outcomes within our company and with the people we serve.
THINK CLEARLY
Reframe underlying thought processes.
ACT WISELY
Improve decision-making behaviours.
ENGAGE WELL
Build a culture of purpose.
WHAT OUR CLIENTS ARE SAYING.
Mark’s genuine caring and respectfully candid approach demonstrated to all staff the sincerity of what it was we were trying to achieve, and how that would benefit all staff, our communities, and the people we directly serve…
Mark delivered one of the most enlightening courses I ever attended. His approach makes it as simple as possible to understand while delivering on all the subtleties of what makes for great leadership and management. I recommend him to anyone that truly wants to take the extra step towards excellence. Thanks Mark!
Our management team has been working with Mark for many years but over the past few we have been engaged in a leadership development program that has helped us move our organization forward despite many challenges […] The growth in our leadership abilities has translated into performance improvements that we can measure each and every day. Mark is a critical part of our continued success.
Sandra is dedicated to ensuring our results were and continue to be achieved. Her ability to diagnose the essence of what we needed, sensitively challenge our thinking and also provide professional support to reach our goals, is commendable and refreshing.
With Sandra’s coaching support, my goals as well as my team’s goals were not only met but were exceeded significantly. In excess of 125% across all lines of business.
Sandra is a breath of fresh air. With every session, she gently challenged my thinking and helped me establish an action plan forward. Her ability to truly get to the ‘heart of the matter’ provided me with valuable insights that have built up my confidence as a leader and tools that I will gratefully carry with me throughout my career.